For example, Steve Jobs of NeXT is a very tough client. If he does not like something, you hand it to him and he says, "that stinks." There is no discussion. On the other hand, I was lucky enough, I suppose, when I did the logo for him. After he saw the presentation of it, he got up - we were all at his house, sitting on the floor, you know, Hollywood style, with the fireplace going, hot as hell outside. He got up and looked at me and said, "Can I hug you." Now that is overcoming a conflict between the client and the designer"
rand on jobs
came across this interesting bit of remembrance from rand's conversations with students: